Frequently Asked Questions
Answers to common questions about GTAYA.
01 Is GTAYA licensed and regulated in the Philippines?
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Yes, GTAYA operates under a gaming license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR sets rules for fair play, data security, and responsible gaming that GTAYA must follow. The license number is shown in the site footer, and you can verify its status on the PAGCOR website.
02 How do I create an account on GTAYA and what information is required?
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Creating an account on GTAYA takes less than a minute. Click the 'Sign Up' button, fill in your mobile number, email, and a secure password, then verify your phone via an OTP. You’ll need to provide basic personal details and agree to the terms before you can deposit and play.
03 What welcome bonuses does GTAYA offer for new players and what are the wagering requirements?
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New players at GTAYA receive a 100% match bonus up to ₱5,000 on their first deposit. The bonus comes with a 35× wagering requirement that must be met within 30 days. Only the bonus amount is counted toward the playthrough; your deposit is not included.
04 What payment methods can I use to deposit and withdraw funds on GTAYA?
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GTAYA accepts Visa and Mastercard, e‑wallets like GCash and PayMaya, and bank transfers. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no minimum. Withdrawals to e‑wallets are processed within 24 hours, while card and bank transfers take 3‑5 business days.
05 Can I play GTAYA's live dealer games on my mobile phone?
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Yes, all of GTAYA’s live dealer games, slots, and table games are fully optimized for mobile browsers on both iOS and Android. You don’t need to download a separate app; just log in through your phone’s browser and you’ll get the same experience as on desktop.
06 How does GTAYA protect my personal and financial information?
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GTAYA protects your information with 256‑bit SSL encryption and strict access controls. Two‑factor authentication (2FA) is optional for login, adding an extra layer of security. The platform also undergoes regular security audits to verify compliance with data‑protection standards.